Refund and Cancellation Policy
- You can cancel your services at any time within 5 days after payment.
- If you decide to end our services after the initial five days, you will be charged the amount of the hours spent on the project. The balance will be credited within 10 days to the account from where you paid.
- You must cancel any service renewal at least 10 business days before the next billing cycle starts.
- Cancellations made after the billing cycle begins will result in a billable amount equal to the work hours that were put into the project. Clients will have the right to be billed.
- If you have signed up for our services and did not make use thereof, you still have the right to pay us.
- Refunds will be made to the account that was used for payment within 10 days of the cancellation of service.
- Full refund: If the customer is not satisfied with the design work and has not approved the final design, it is typical to offer a full refund.
- Partial refund: If the customer has approved the design work but later finds that it does not meet their requirements, a partial refund may be offered. The amount of the refund will depend on how much work has been completed and how much time has been spent on the project.
- No refund: If the customer cancels the project after work has begun or the final design has been approved, it may be appropriate to offer no refund. This can be stated in the terms and conditions of the project.
SEO Refund Policy
Softtech Web Solution cannot guarantee top search ranking or refund under these circumstances:
- In the event of an impact on SEO ranking due to changes in ranking algorithm or policies or functionality of search engines.
- Link building, which is part of SEO, takes place based on the information you give us. We are not responsible for any errors in URLs provided by you. There will be no refunds or money-back guarantees.
Softtech Web Solution cannot be held responsible for any SEO results provided by third parties. - Websites may appear on the search listing multiple times. It is not possible to predict a sudden change in ranking.
- Any negative impact on ranking due to changes made by the client or a third-party service provider.
No guarantee is given that SEO services will get the client’s site in the top ten search results. But, we do work in your best interests and make every effort to produce a real profit. Our goal is to make life easier for you and your business more successful.
*Softtech Web Solution reserves every right to amend the above cancellation and refund policy without prior notice.
